A 99.9% Server Uptime
We have set up our cloud website hosting system using reliable hardware components and strongly modified software. Our admins have installed a modified version of SELinux on our web hosting servers to guarantee utmost safety and dependability. We have added several denial–of–service protection tools in addition to very powerful firewalls to make sure our internal network is invincible and safe.
All our Linux cloud website hosting packages packages feature a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our guarantee remains unchanged.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it’s important to also set up your own network architecture. That’s the reason why we set up a custom–configured internal network in each one of our data center facilities. Based on first–rate Juniper switches and routers, our internal network allows for hypersonic data transmission speeds and is fully redundant.
Hence, you will enjoy a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter as well as in our Australian datacenter, irrespective of which hosting offer you have selected.
A 30–Day Money–Back Guarantee
Just like with any other service, when it’s your cash at stake, you cannot feel truly secure. For this reason, with all our cloud hosting packages our company offers a 30–day money–back guarantee. In case you do not feel satisfied with our service or in case you have to use a bit more powerful web hosting solution, such as a Linux VPS packages or even a Linux dedicated servers hosting packages – we will give you a full refund, with no obscure fees or repayment taxes.
24/7 Technical Support
If you have ever had to wait for hours to receive a reply, you probably know how frustrating this can be, especially when your site is at stake. That is why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our tech support engineers will be here and they will get back to you within sixty minutes. And the best thing is that their average ticket response time is just twenty minutes!