Q: What does the website migration service involve? Will my website be secure?
A: The website migration service offered by dhdOnline.NET is entirely free of cost and involves moving all your website files, databases and e–mails from your present hosting provider to your brand–new hosting account with us. We’ll also modify all the configuration settings necessary for your web sites to be fully operational on our ultra–modern cloud hosting platform.Our technicians are fully capable of moving any type of web site. With years of work experience behind their backs, they are well–versed in the specificities of our hosting platform, our Control Panel as well as all other famous Control Panels. For them, moving a custom–made web app with plenty of custom libraries is as elementary as transferring a simple WordPress–based blog.
Q: How long will the website migration process take?
A: While we cannot give you a precise time frame, since there are many variables, including the size of the web files and databases, the location of the current host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we will do our very best to move your site within 48h, and in certain cases – within 24h (if the content is not very large).
Q: Do you need anything from me before you start moving my website?
A: We’ll require the login details for your old web hosting provider’s Control Panel as well as the site’s name (domain name).
Q: The login details for my hosting account are delicate. How can I rely on you?
Q: Will my site be offline during the migration?
A: Your web site will work just like it did before with your former web hosting provider. Once we are done with the transfer, your web site will be configured to work on our system and we will alert you to preview it. If it is working correctly, all you will have to do is update the name server resource records for your domain name. Your website will be migrated to us with no downtime whatsoever.
Q: Will my present web hosting provider need to provide any information/assistance?
A: Nope. We will never contact your hosting provider about anything. They won’t be aware of the web site migration either.
Q: Does it matter what platform my current hosting provider is using?
A: Yep. We support all common Linux–powered hosting platforms. We do not support Windows–based hosting platforms, since we don’t offer Windows hosting solutions ourselves.We also do not support proprietary web site creation and administration interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.